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Privacy Policy

Last updated: July 3, 2026

This Privacy Policy explains how Zoink Studio ("Zoink Studio", "we", "us" or "our") collects, uses and protects information in connection with our website at zoinkstudio.com (the "Site") and the mobile applications we publish, including Bezeler, Collectra and pilio (each, an "App", and together with the Site, the "Services").

We are an independent app studio, and we care about your privacy. Our guiding principle is to collect as little personal information as possible: your content lives on your device unless a feature genuinely needs a server to work, and this policy tells you exactly which features those are.

1. Information We Collect

Information you give us. If you email us (for example at hi@zoinkstudio.com) we receive the email address you write from and the contents of your message, so that we can reply and provide support.

Information collected automatically on the Site. Our website is a static marketing site. We do not use advertising trackers or third-party analytics that profile you. Standard server logs may temporarily record technical data such as your IP address, browser type and the pages you request, for security and reliability purposes.

Information stored on your device by our Apps. The content you create in an App, such as your watch collection, wishlists and wear log in Bezeler, your card collection, binders and scan history in Collectra, and your saved jobs, materials and quotes in pilio, is stored locally on your device. We do not have access to it unless a specific feature described below sends it to our servers.

Photos you choose to scan. When you use an in-App scanner (identifying a watch in Bezeler or a card in Collectra), the photo you take is sent over an encrypted connection to our server and to our AI processing provider, Anthropic, solely to generate the identification and estimated value. Photos are processed transiently and are not stored on our servers after processing, are not used to train AI models, and are never used for advertising.

Price alerts (Grail Tracker and wishlist alerts). If you track an item's price, we store on our servers: the item you track, your target price, a random identifier generated by the App on your device (not your name, not an advertising ID), and, only if you choose to provide it, an email address to receive alerts. If you enable push notifications, we also store the push token needed to deliver them. You can delete tracked items in the App at any time, which deletes the corresponding server records.

Purchases. In-app purchases and subscriptions are processed entirely by Apple. We never see your payment details. The App keeps a record of your subscription status on your device so it can unlock paid features.

Diagnostics and usage. We may collect aggregated, non-identifying usage and diagnostic events (for example, that a scan succeeded or a feature was opened) to fix problems and understand which features matter. We do not use advertising identifiers and we do not track you across other companies' apps or websites.

2. How We Use Information

We do not sell your personal information, we do not share it with third parties for their own marketing, and we do not use it for advertising.

3. Children's Privacy

Our Services are not directed to children under the age of 13 (or the minimum age required in your jurisdiction), and we do not knowingly collect personal information from them. If you believe a child has provided us with personal information, please contact us and we will delete it.

4. Third-Party Services

We rely on a small number of service providers to make specific features work. They process data on our behalf and under their own privacy terms, and only receive what the feature requires:

5. Data Retention

We keep personal information only for as long as needed for the purposes described in this policy, and then delete or anonymize it. In particular: scanned photos are not retained after processing; price-alert records are kept until you remove the tracked item or ask us to delete them; alert email addresses are kept only while at least one of your tracked items uses them; server logs are short-lived and used for security and reliability only.

6. Your Rights

Depending on where you live (including under the GDPR and the CCPA), you may have the right to access, correct, delete or export your personal information, or to object to certain processing. You can delete tracked items and your alert email directly in the Apps. For anything else, email us at hi@zoinkstudio.com and we will respond within a reasonable time. We will never discriminate against you for exercising these rights.

7. Security

We use reasonable technical and organizational measures to protect information against loss, misuse and unauthorized access, including encryption in transit for all App-to-server communication. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.

8. International Users

We may process and store information in countries other than your own, including the United States. Where we transfer personal data internationally, we take steps to ensure it remains protected in accordance with this policy.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above. Material changes will be made reasonably prominent.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, contact us at hi@zoinkstudio.com.